5 ways to strengthen employee-employer relationships
Creating a strong employee-employer relationship is something all organizations should aim for. Many positive results arise when employers and their workers respect and trust one another. But getting to the point of reciprocal trust and respect can be challenging for many companies.
A good employee-employer relationship requires constant nurturing and set expectations and results. Both sides need to put in equal efforts to make this a reality. Some of the top advantages are increased morale and job satisfaction, high retention rate, less absenteeism, better customer service and higher quality products.
Here are five key steps that will help leaders and employees alike to proactively improve their relationship with one another:
- Communicate openly
Healthy communication between an employer and his or her employees is necessary for building a positive work culture. As an employer, don’t hide important information from your staff or only grant it to a select group of workers. Being aware of how the company is performing and what new projects are coming up help employees see how their role fits into the organization. It also makes them more likely to respect and trust the company. Always keep all your team members in the loop about important goings on in the company.
- Appreciation goes a long way
Be empathetic towards your workforce and appreciate their contributions to your company. When employees consistently do good work yet receive no recognition, it is no surprise that their job satisfaction and morale will be low. They might consider switching to a company that appreciates their hard work. To avoid such a scenario at your workplace, be grateful for the work your employees do; show appreciation through public or private recognition, parties, gift cards or whatever would appeal to your team.
- Consistent feedback is important
For their work performance to improve, an employee must receive constructive feedback, which may be both positive and negative. Employees find it frustrating when their work has been changed or a project isn’t approved but receive no feedback as to why this was done. Constant feedback on their work will help your employees to grow. Set up monthly or weekly meetings to check in with them about their progress and what goals they want to accomplish. When you do so, you’ll see that your employees are more engaged with their work. Employees can also provide feedback to their boss and he or she should take it in the right spirit and make an effort to change things pointed out by the employees.
- Follow through
Nothing makes you lose trust faster than when you overpromise and don’t deliver expected results. No matter what the scenario, as an employer, you owe it to your staff to follow through on your commitments. If you had told one employee to attend a training to improve their skills, quickly approve the expense report when they turn it in. If another employee wants to meet with you to discuss her future at the company, make the time to accommodate this meeting. Evoke trust and respect from your staff by showing that your commitment to them is important.
- Get to know each other beyond work
The employee-employer relationship should be professional, but that doesn’t mean employers shouldn’t take the time to get to know the person behind the work. Strive to treat employees as people, not just workers. The key is to take some interest in employees’ lives outside of work. What are employees’ personal and professional goals? Where do they hope to be in five years? Do they have a family? What do they like to do once the workday is over?
Such questions will help employers to know their employees on a more personal level. That helps them make sense of individual employee actions and preferences, and forms a much stronger bond between employers and their employees.